Privacy Policy

General Information in accordance with §5 of the Telemedia Act (TMG)

neusta IT-business-architecture GmbH | A team neusta company

Borselstraße 24
22765 Hamburg

Phone: +49(0)421/793051-12
Mobile: +49(0)174/2679865

d.zastrow@neusta.de
www.e-flexpro.com

Managing Directors: Uwe Scheja / Dirk Zastrow
Register Court: District Court of Hamburg
Commercial Register: HRB 170938
VAT ID: DE260551035

1. GENERAL INFORMATION

We take the protection and security of your personal data very seriously and collect, process, store, and use your personal data exclusively within the framework of the provisions of the European General Data Protection Regulation (GDPR) and the data protection laws of the Federal Republic of Germany.

To provide you with the best possible control over your data, we would like to inform you through our privacy policy about which personal data we collect when you use our website „www.e-flexpro.com“ (hereinafter referred to as „Website“), how we use this data, and what rights and options you have.

Personal data refers to any information that relates to an identified or identifiable natural person, such as first name, last name, or email address.

2. COLLECTION, PROCESSING, STORAGE, AND USE OF YOUR DATA

2.1. Collection, Processing, Storage, and Use of Your Data When Using Our Website

2.1.1. Log Data When Accessing Our Website

Our website is available to everyone without prior registration. When accessing our website, your internet browser or mobile device automatically transmits the following data to our web server for technical reasons:

  • IP address of your device,
  • Date and time of access,
  • URL of the requesting website,
  • HTTP response code,
  • Name of the accessed file,
  • Amount of data transmitted,
  • Browser type and version, and
  • Operating system of your device.

This data is stored in log files on our web server. The data is not stored together with other personal data.

The legal basis for storing this data is Art. 6(1)(f) of the GDPR.

We use this data to enable the use and technical administration of our website, ensure the security of our IT systems, prevent misuse of our website, and optimize it. These purposes constitute the legitimate interests we pursue through data processing according to Art. 6(1)(f) of the GDPR.

The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. Log data will be deleted after a maximum of seven days. Further storage is possible if the IP address is deleted or anonymized so that it can no longer be attributed to you.

2.1.2. Cookies

We use cookies and third-party services on our website. Cookies are small files stored on your device by our web server. They allow for the unique identification of your system during repeated visits to our website and can be used to analyze your usage. Cookies may also contain personal data.

We also use third-party services that transmit your personal data to these providers for analysis of user behavior.

You can use our website without consenting to cookies or third-party services. You can disable cookies and delete them at any time by adjusting your device settings. However, if you do so, certain functions of our website may not be available or may be limited. The use of cookies and their deletion must be set for each device and browser separately.

We use the following types of cookies and services:

Essential:
These cookies are necessary for the website’s operation. We can use these without your consent.

Advanced Features and Statistics:
These cookies improve usability and functionality or collect information about your usage of our website. They help us improve our offerings.

Personalization and Marketing:
These cookies, used by us or third parties, store data about your interactions to provide relevant information.

Consent to Cookies via the Cookie-Consent Banner:
The legal basis for processing your data via cookies is Art. 6(1)(a) GDPR in conjunction with EU Directive 2002/58. If consent is required for certain cookies, they will only be used with your prior approval.

In the cookie consent banner, you agree to all cookies by clicking „ACCEPT ALL.“ You can allow or deny specific categories of cookies via the checkboxes and save your preferences. You can change your settings at any time through the „Cookie Settings“ link.

Note that disabling cookies will prevent their functions from working (e.g., analysis).

2.2. Collection, Processing, Storage, and Use of Your Data When Contacting Us

2.2.1. Contacting Us via Email

You can contact us by sending an email to:

sales@e-flexpro.com

In this case, the personal data you provide will be stored by us.

The legal basis for processing your personal data provided via email is Art. 6(1)(f) GDPR. If the contact via email aims to enter into a contract, the legal basis for processing your personal data is Art. 6(1)(b) GDPR.

We use your data to process your request and communicate with you. These purposes constitute the legitimate interests we pursue according to Art. 6(1)(f) GDPR.

Your data will be deleted once it is no longer needed to achieve the purpose for which it was collected. If your email leads to a contract, your data will only be deleted when it is no longer required for contract fulfillment. Data storage may still be necessary to meet contractual or legal obligations.

You can object to the use of your personal data at any time without incurring any costs beyond standard transmission costs. In such a case, your data will be deleted, and your request cannot be processed further.

2.2.2. Log Data When Contacting Us via Email

When you access our website, the data specified in Section 2.1 of this privacy policy will also be automatically collected and stored.

2.2.3. Contacting Us via the Contact Form

You can contact us through our contact form by providing mandatory information such as your name and email address.

The legal basis for processing the data you provide is Art. 6(1)(f) GDPR. If your inquiry aims to enter into a contract, the legal basis is Art. 6(1)(b) GDPR.

We use your data solely to handle your request and any contract that may arise, as well as to contact you. These purposes constitute the legitimate interests we pursue under Art. 6(1)(f) GDPR.

Your data will be deleted once the purpose for which it was collected is fulfilled, such as when your request is resolved or when the contract is completed.

You can object to the use of your personal data at any time, at no cost. In such a case, the data will be deleted, and your inquiry cannot be processed further.

2.3. Collection, Processing, Storage, and Use of Your Data for (Unsolicited) Job Applications via Email

2.3.1. (Unsolicited) Job Applications via Email

You can apply for a job or send an unsolicited application via the email address:

sales@e-flexpro.com

In this case, your personal data sent by email will be stored by us.

The legal basis for processing the data you provide is Art. 6(1)(f) GDPR. If your application results in an employment contract, the legal basis is Art. 6(1)(b) GDPR and § 26(1) BDSG (new).

We use your data for processing your application, reviewing your qualifications, and contacting you. These purposes constitute the legitimate interests we pursue under Art. 6(1)(f) GDPR.

Your data will be deleted six months after the conclusion of the application process unless legal or contractual obligations prevent this. If you enter into a contract with us, your data will be deleted once it is no longer necessary for contract fulfillment. Data may still be required to fulfill legal obligations.

You can object to the use of your personal data at any time, and your application data will be deleted.

3. DISCLOSURE OF PERSONAL DATA

3.1. Your personal data will not be shared, sold, or otherwise transferred to third parties unless necessary for the fulfillment of a contract. Otherwise, we will only share your personal data with third parties within the scope of legal permissions or based on your consent, which can be revoked at any time for the future, and only to the extent necessary to fulfill our contractual obligations.

3.2. Our service partners (e.g., hosting providers) require your personal data and will process it exclusively on our behalf within the framework of a data processing agreement, as expressly stipulated by Art. 28(3) GDPR.

3.3. We will only transfer your personal data to government authorities or agencies if we are legally obligated to do so.

4. ANALYSIS OF USER BEHAVIOR

4.1. GOOGLE ANALYTICS

We use the services of Google Analytics on our website, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

Google Analytics uses tracking code and „cookies,“ small text files that are stored on the device you use and allow for an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization „anonymizeIp,“ your IP address is shortened by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The legal basis for processing your data is Art. 6(1)(a) GDPR.

We use Google’s web analytics service to design our website to meet the needs of users, continuously improve and optimize it. On our behalf, Google uses the data and information collected to evaluate your use of our website, compile reports on website activity, and provide us with other services related to the use of our website and the internet. These purposes constitute the legitimate interests we pursue with data processing according to Art. 6(1)(f) GDPR.

You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that in this case, you may not be able to fully use all the features of our website. You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available via the following link:

http://tools.google.com/dlpage/gaoptout?hl=en

For more information on terms of use and privacy, see:

http://www.google.com/analytics/terms/en.html and https://www.google.de/intl/en/policies/

You can change your Google Analytics cookie settings at any time via the „Cookie Settings“ link. If the cookie is disabled, you do not consent to its use, and its function will no longer be performed. Please note that disabling the cookie may limit the functionality of our website, meaning you may not be able to use all the features.

4.2. GOOGLE ADWORDS CONVERSION TRACKING

We also use Google Adwords Conversion Tracking on our website, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

Google Adwords uses tracking code and „cookies,“ small text files stored on your device if you accessed our website through a Google ad. The cookie expires after 30 days. If you revisit our website within these 30 days, Google can recognize that you clicked on a Google ad and were redirected to our website.

The legal basis for processing your data is Art. 6(1)(a) GDPR.

We use Google’s web analytics service to statistically capture the use of our website and continuously improve and optimize it. On our behalf, Google uses the collected data and information to evaluate your use of our website and generate reports (so-called conversion statistics) for us. The conversion statistics tell us how many users clicked on our ad and were redirected to our website that was tagged with a conversion tracking tag.

You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that in this case, you may not be able to fully use all the features of our website.

For more information on privacy, visit:

https://services.google.com/sitestats/en.html

You can change your settings for the Google Adwords Conversion Tracking cookie at any time via the „Cookie Settings“ link. If the cookie is disabled, you do not consent to its use, and its function will no longer be performed. Please note that disabling the cookie may limit the functionality of our website, meaning you may not be able to use all the features.

5. SOCIAL MEDIA PLUGINS

On our website, based on Art. 6(1)(f) GDPR, social media plugins („Plugins“) of the social networks LinkedIn and Xing („Providers“) are integrated. To increase the protection of your data when visiting our website, we implement the plugins using the so-called „2-click solution.“ This integration ensures that no connection is established with the providers‘ servers when you access our website. Only when you activate the plugins and thus consent to the transmission of data will your browser establish a direct connection to the providers‘ servers.

7. RESPONSIBLE ENTITY

Responsible for processing your personal data is:

neusta IT-business-architecture GmbH | A team neusta company
Borselstraße 24
22765 Hamburg

Phone: +49(0)421/793051-12
Mobile: +49(0)174/2679865

Email: d.zastrow@neusta.de

8. DATA PROTECTION OFFICER

We have appointed as our Data Protection Officer:

Ms. Bärbel Rolfes
HEC GmbH
Konsul-Smidt-Straße 20
28217 Bremen

Phone: +49 421 / 20750-371
Email: datenschutz@neusta.de

9. LOCATION OF YOUR DATA / DATA SECURITY

9.1. Our servers and data centers are managed by infrastructure services GmbH. Data processing is carried out by team neusta GmbH.

9.2. As a rule, we process your personal data within the European Union. However, we also use services from some third-party providers. If these third-party providers are located in areas that do not offer a level of data protection equivalent to that provided within the European Union, we take all necessary steps to ensure that your personal data is adequately protected. We achieve this either by entering into data protection agreements or by ensuring that the third-party providers comply with appropriate security standards.

9.3. We take various physical, technical, organizational, and administrative security measures to protect your data to an appropriate extent, depending on the sensitivity of the data.

9.4. For security reasons, particularly to protect your personal data, we use SSL encryption on our website. You can recognize the encrypted connection by the lock symbol in the address bar of your browser.

10. YOUR RIGHTS

10.1. RIGHT OF ACCESS

10.1.1. You have the right to request free information from us at any time about whether we are processing your personal data. If this is the case, you have the right to be informed about this personal data as well as the following information:

  • The purposes for which the personal data concerning you is processed;
  • The categories of personal data that are processed;
  • The recipients or categories of recipients to whom the personal data concerning you has been disclosed or will be disclosed;
  • The planned duration of the storage of the personal data concerning you or, if this is not possible, the criteria used to determine the storage duration;
  • The existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by us as the controller, and a right to object to the processing;
  • The existence of a right to lodge a complaint with a supervisory authority;
  • All available information about the origin of the data if the personal data is not collected from you;
  • The existence of automated decision-making, including profiling according to Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject.

You also have the right to request information from us about whether your personal data is transferred to a third country or an international organization. In this context, you can request to be informed about the appropriate safeguards according to Article 46 GDPR.

10.1.2. To protect your data, we reserve the right to request proof of identity.

10.1.3. We may provide the information required under data protection law in a commonly used electronic format.

10.2. RIGHT TO RECTIFICATION

You also have the right to request the rectification of inaccurate personal data concerning you. Furthermore, considering the purposes of the processing, you have the right to request the completion of incomplete personal data.

10.3. RIGHT TO RESTRICTION OF PROCESSING

10.3.1. You have the right to request that we restrict the processing of your personal data if one of the following conditions applies:

  • If you dispute the accuracy of the personal data concerning you, for a period enabling us to verify the accuracy of the personal data;
  • If the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of its use instead;
  • We no longer need the personal data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims;
    or
  • You have objected to processing according to Article 21 (1) GDPR, and it has not yet been determined whether our legitimate grounds override yours.

10.3.2. If the processing of your personal data has been restricted, such data—aside from its storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

10.3.3. If you have obtained the restriction of processing of your personal data, you will be informed by us before the restriction is lifted.

10.4. RIGHT TO ERASURE („RIGHT TO BE FORGOTTEN“)

10.4.1. You have the right to request the immediate erasure of your personal data if one of the following reasons applies:

  • The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed;
  • You withdraw your consent on which the processing was based according to Article 6 (1)(a) GDPR or Article 9 (2)(a) GDPR, and there is no other legal ground for the processing;
  • You object to the processing according to Article 21 (1) GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing according to Article 21 (2) GDPR;
  • The personal data concerning you has been unlawfully processed;
  • The erasure of the personal data concerning you is necessary to comply with a legal obligation under Union law or the law of Member States to which we are subject;
  • The personal data concerning you was collected in relation to information society services offered according to Article 8 (1) GDPR.

10.4.2. If we have made personal data public and we are obliged to erase it according to Article 17 (1) GDPR, we shall take appropriate steps, including technical measures, considering available technology and the cost of implementation, to inform the controllers processing the personal data that you have requested the erasure of all links to such personal data or of copies or replications of such personal data.

10.4.3. The right to erasure does not apply to the extent that processing is necessary:

  • To exercise the right of freedom of expression and information;
  • To comply with a legal obligation requiring processing under Union or Member State law to which we are subject or to perform a task carried out in the public interest or in the exercise of official authority vested in us;
  • For reasons of public interest in the area of public health according to Article 9 (2)(h) and (i) and Article 9 (3) GDPR;
  • For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89 (1) GDPR, where the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing;
    or
  • For the establishment, exercise, or defense of legal claims.

10.4.4. If you have asserted your right to rectification, erasure, or restriction of processing against us, we are obliged to notify all recipients to whom your personal data has been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients.

10.5. RIGHT TO DATA PORTABILITY

10.5.1. You have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, provided that:

  • The processing is based on consent according to Article 6 (1)(a) GDPR or Article 9 (2)(a) GDPR or on a contract according to Article 6 (1)(b) GDPR, and
  • The processing is carried out by automated means.

10.5.2. In exercising your right to data portability, you also have the right to request that your personal data be transmitted directly from us to another controller, where technically feasible. This right must not adversely affect the rights and freedoms of others.

10.5.3. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

10.6. RIGHT TO OBJECT

10.6.1. You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out on the basis of Article 6 (1)(e) or (f) GDPR, including profiling based on these provisions.

10.6.2. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing is for the establishment, exercise, or defense of legal claims.

10.7. RIGHT TO WITHDRAW CONSENT

You have the right to withdraw your consent to data processing at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal.

10.8. RIGHT TO LODGE A COMPLAINT

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of your personal data violates the provisions of the GDPR. The supervisory authority with which the complaint has been lodged will inform you about the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.

11. UPDATES

11.1. We reserve the right to occasionally amend this privacy policy. In the case of significant changes, we will notify you in advance.

11.2. The use of your personal data is subject to the current version of the privacy policy, which can be accessed via „PRIVACY“ on our websites. If you continue to access our websites after the changes take effect, you consent to the updated privacy policy.

If you have any questions or comments regarding the above privacy policy, please feel free to contact us via email at:

sales@e-flexpro.com
Last updated: September 2024